Rethinking How We Protect Data with Debbie Gordon

Show Summary

In this episode, host John Dillard speaks with Debbie Gordon, founder of Cloud Range. Gordon discusses the critical gap in cybersecurity training—despite companies investing millions in technology to prevent attacks, personnel often lack the practical knowledge to identify and respond to threats. Her journey into cybersecurity began in the mid-1990s with a focus on technical education. After selling her IT asset management company in 2016, she recognized a significant need for hands-on cybersecurity training, which led her to establish Cloud Range. The platform offers simulation training that mimics flight simulators but for cybersecurity professionals, allowing them to practice responding to attacks in controlled environments. Gordon emphasizes that while technical skills are vital, effective communication and team collaboration are equally crucial in security response. The conversation explores how organizations must adapt their training to keep pace with evolving threats, particularly as AI transforms both offensive and defensive capabilities. 

Key takeaways 

• Human Factor Focus: Despite technological investments, the people who defend systems are often the weakest link if unprepared to recognize and respond to threats.
• Practical Experience Gaps: Theoretical knowledge isn't enough—security professionals need simulated experience responding to real-world scenarios.
• Team Communication: Effective security response depends on collaboration and clear communication between team members.
• Cultural Considerations: Different communication styles across teams can significantly impact detection and response times during security incidents.
• Preparation Over Reaction: Just like other safety fields, preparation and practice are fundamental in any risk environment.
• First Impressions Matter: Security personnel are often the first point of contact with organizations, making their approach critical to customer experience.

Quotes

“Preparation and practice is number one. In any risk environment, people need to know what risk looks like and be prepared for it.”

“Everybody in the security business is the first line of customer experience for most companies. The way you interact with visitors crossing the physical perimeter is the same as protecting the network perimeter”

“Risk is also a very emotional thing.”

“Leadership is like golf. You're never done being good at it and you have to continue to practice. That's my number one focus, is leadership."

Connect and learn more about Debbie Gordon.

Learn more about Cloud Range.

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