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Achieving Digital Excellence: Aligning Workplace Maturity with Ambitions

In today's fast-paced digital landscape, technology leaders have a crucial task: steering their organizations toward success amidst rapid technological advancements.

Tech leaders are responsible for sourcing and implementing the digital tools, software, and strategies essential for staying competitive and meeting evolving customer needs. However, before investing in digital tools, it’s important to ensure your company is in the right position to take full advantage of them.

According to a recent report from Gartner® , “Through 2027, IT leaders who align digital workplace investments with current and desired levels of maturity and overall digital ambitions will reduce the waste associated with untimely and unsuitable activities by 50%. “

Below we delve into the report's key takeaways to understand why this alignment is crucial for achieving digital excellence.

Understanding Digital Workplace Maturity

Digital workplace maturity refers to an organization's readiness and capability to leverage digital tools and technologies effectively. It encompasses factors such as technology infrastructure, workforce skills, process automation and collaboration across teams. Understanding the current digital workplace maturity level is the foundational step toward achieving successful digital transformation.

Defining Digital Ambitions

Technology leaders need clear, achievable digital ambitions that envision their organization's future state, considering long-term goals and ambitions.

One example of a digital ambition that Gartner shares in the report involves aligning technology to “New Ways of Working.”

“This ambition focuses on consolidation of IT resources, management tools and processes, and begins to shift [IT departments] from being technology managers to enablers of business productivity and employee engagement through technology.”

The Crucial Alignment

At the heart of the report lies the correlation between an organization's digital workplace maturity and its digital ambitions. Gartner stresses that this alignment is vital:

Gartner says, “Aligning digital workplace attributes to its maturity levels prevents incompatibility between the current and the desired state.”

Maturity levels that are significantly misaligned with digital ambitions can lead to inefficient use of technology, stifle productivity, and hinder innovation

Benefits of Alignment

Optimal Resource Utilization: When digital workplace maturity aligns with digital ambitions, resources are strategically invested where they make the most impact, preventing wasteful spending.

Increased Productivity: A well-aligned digital workplace streamlines workflows and processes, boosting employee productivity. With seamless integration of digital tools, employees can focus on value-added tasks, boosting overall productivity.

Enhanced Innovation: Alignment fosters a culture of innovation, where digital tools are used creatively to tackle challenges and seize opportunities. When digital ambitions resonate with workplace maturity, employees embrace change and explore new possibilities.

The Path to Alignment

To align digital workplace maturity with digital ambitions:

Assess Current Maturity: Evaluate your organization's digital workplace maturity to gain insights into strengths, weaknesses, and improvement areas.

Define Ambitions Strategically: Link digital ambitions directly to your organization's long-term vision, making digital initiatives purpose-driven and growth-focused.

Bridge the Gap: Create a roadmap based on the maturity assessment, prioritizing initiatives and leveraging resources effectively.

By following these steps, technology leaders can help their organizations achieve digital excellence.

Align Your Visitor Management System with Your Digital Maturity

Regardless of where your organization is on the road to digital maturity, it’s likely time to upgrade your visitor management system. Let Sign In Solutions reimagine the sign in experience for your visitors, contractors, employees and everyone else.

Our specialists understand the importance of choosing visitor management software that aligns with your company’s current capabilities and future needs. Fortunately, our products are not one-size-fits-all and are designed to adapt as your needs change.

Whether you’re looking for a quick and easy way to manage visitors and employee sign in, have more complex needs around security and compliance, or are somewhere in between, we’ll help you find a solution that will provide you with the most value today and as your company matures. Let’s start the conversation.

Gartner, Enhance Maturity and Improve Investment Prioritization Using Gartner’s Digital Workplace Maturity Model, Dan Wilson, Matt Cain, Tom Cipolla, Stuart Downes, Tori Paulman, Mark Cleary, 4 May 2023.

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