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Gartner Research

Predicts 2023: Build the Digital Day of Tomorrow

“Digital workplace application leaders have done everything right, delivering an expanding application portfolio that keeps employees productive and connected from anywhere. But these same applications, left unchecked, have delivered digital confusion and led to overwhelmed, fatigued and disconnected employees.

As technology has assumed an outsized role in day-to-day work, many employees are experiencing symptoms of digital dysfunction such as camera fatigue, isolation and loneliness, and an “always on” mentality. The application boom has resulted in the average number of applications that an employee must use to do their job reaching 11 in 2022, with 17% of workers needing to use 16 or more. How do we break the cycle and ensure that the digital day of the future is, instead, empowering and productive for workers?

For the first time, the digital workplace applications Predicts report uncovers the digital day’s biggest drivers from the Gartner 2022 Digital Worker Experience Survey.” - Gartner®

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Gartner, Predicts 2023: Build the Digital Day of Tomorrow, Tori Paulman, Lane Severson, et al., 13 February 2023.

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