For organizations operating in complex, high-stakes environments, standing still isn’t an option. At Sign In Solutions, we continually advance our visitor management and compliance platform to help you stay ahead of risk, maintain compliance, and deliver a seamless workplace experience.
This blog is your go-to to get up-to-date with all of our latest enhancements. Each update reflects our commitment to enterprise-grade reliability and innovation that scales. While not every idea makes it to production, every piece of feedback shapes the future of our platform. Got an idea? Share it with us.
Q3 2025
We heard from admins that configuration could feel overwhelming and compliance processes too rigid. So we focused on making settings more intuitive and workflows more adaptable to the way your organization actually runs.
Collaborative Workflows
Work slows down when details are buried in emails or scattered across tools. Collaborative Workflows fix that—letting you send customizable forms to internal or external contacts, choose the information you need, request updates, and keep everything tied to the right record in the Compliance platform. Find out more.
Dynamic Approvers
Managing approvals for sensitive or high-risk visitors is complex, especially when processes differ by location, department, or risk level. This new feature integrates compliance and visitor management (VM) to streamline this process.
You can now dynamically automate this complexity, instantly assigning, alerting, and involving the right approvers based on location-specific rules and risk assessments. Read more.
Redesigned Permissions, Emails & Preferences
We simplified the way you manage core admin settings. Permissions are easier to assign, email templates are straightforward to edit, and preferences are grouped more logically — so new admins get up to speed quickly and seasoned admins make fewer mistakes.
Custom Role Improvements
Custom roles now go deeper. Scope permissions by category - badges, assets, reportables, containers - so users only see what they actually need. No more one-size-fits-all visibility. Just tight, auditable access that matches the role, not the risk. See more.
Compliance Integration Upgrade
Approval processes aren’t one-size-fits-all. Our upgraded workflows adapt to your internal policies, making compliance easier to manage while keeping every decision accountable.
Q2 2025
Teams told us that repetitive tasks were eating into their day and the admin experience could feel cluttered. In Q2, we tackled both — cutting manual steps and refreshing the interface to make it faster and simpler to use.
Deliveries With Tracking Numbers
Instead of typing package details by hand, staff can now scan a tracking number and log deliveries instantly. This not only saves time but also creates a clear record so nothing goes missing. Read more.
Conditional Scheduled Notifications
Follow-up is no longer manual. Notifications can now be set to send automatically — before or after a visitor arrives — based on whether they’re registered or invited. That means the right person always gets the right message, at the right time. Read more.
LenelS2 Certification
Sign In Solutions is a LenelS2 OpenAccess Alliance Program (OAAP) certified product, officially validated for integration with the Lenel OnGuard® access control platform.
This certification reinforces our commitment to delivering secure, enterprise-grade visitor management by enabling customers to extend OnGuard’s access control policies to every visitor, contractor, and employee sign-in event. Organizations can now efficiently provision and manage access credentials for visitors, and maintain full audit trails—all from within the Sign In Solutions platform.
Redesigned Experience, Badge & Theme Pages
We cleaned up the admin interface to make configuration faster. Action buttons are consolidated into one menu, a new search bar speeds up navigation, and layouts are simplified — so setting up the sign-in experience feels effortless instead of overwhelming.
Q1 2025
Many customers told us they needed more visibility into who was on-site and better tools to prepare for guests. We started the year by strengthening those foundations with updates that make visitor management clearer, faster, and more reliable.
Guest Book Enhancements
Reception and security teams now get faster load times and real-time updates, making it easier to see who’s on-site at a glance and respond without delay. Learn more.
Expanded Appointments Feature
Hosts can track and prepare for scheduled visits with more flexibility, reducing bottlenecks at check-in and ensuring guests feel expected the moment they arrive. Learn more.
Real-Time Guest Book Notifications
A new green icon has been added to provide staff with instant visibility into activity. This icon alerts staff when new visitors sign in or invites are added, prompting them to refresh the display.
Knowledge Base Launch
Our centralized Knowledge Base gives admins a self-serve hub of guides and best practices. Instead of waiting on support, you can find answers and resolve issues on the spot.
