For organizations operating in complex, high-stakes environments, staying ahead matters. That’s why we keep pushing Sign In Solutions forward - helping teams stay ahead of risk, simplify compliance, and deliver seamless workplace experiences at scale.
This blog is your go-to for the latest platform enhancements. Every update is focused on what matters: stronger security, simpler workflows, and reliable performance across complex organizations.
And your feedback helps shape what comes next. Not every idea will make it into production, but every suggestion helps us build smarter. Got an idea? Share it with us.
Q3 2026
This quarter, we continued improving the workflows teams rely on every day - making paperwork-heavy check-ins simpler, important alerts easier to act on, and visitor registration more flexible.
Here’s what’s new.
Improved paper-based check-in workflows
Make paperwork-heavy check-ins simpler, faster, and easier to manage. These new features improve Form pages and GuestSign to digitize manual workflows for contractor permitting and other document-heavy processes. The result: less admin, accurate records connected to visit history, and paperwork that’s ready when it’s time for an audit.
- Conditional logic for forms: Create smarter forms with follow-up questions that adapt to user responses, so visitors only see the information that’s relevant to them.
- Multi-select picklists: Let visitors select multiple options for a single Form page question. These responses work with conditional logic and document templating to automate specific permit workflows.
- Expanded GuestSign token support: Map Form page answers directly into documents, with flexible formatting to create a more tailored signing experience. (Available upon request - please speak to our support team)
- Dynamic document visibility: Use conditional logic on GuestSign pages to show or hide documents based on Form page responses, so visitors only see the paperwork relevant to them.
Flexible watchlist communication via SMS
- Send watchlist alerts to assigned recipients by SMS, alongside existing email notifications, giving teams more flexibility in how they receive important alerts.
QR codes for a streamlined walk-up experience
- Create a simpler walk-up registration experience by letting visitors sign in on their own mobile device. Admins can provide a printed QR code at reception for visitors to scan and start the process.
Configurable offline iPad kiosk notification thresholds
- Set custom time thresholds for offline iPad kiosk alerts, so administrators only receive notifications when a device has been offline long enough to need attention.
Q2 2026 updates
In Q2, we continued improving the workflows teams rely on every day - making approvals clearer, appointments more connected, and admin tasks easier to manage at scale.
Easier device management across locations
- Manage every device across your account from one place. The new account-wide Devices page, giving teams a clear view of each device’s online status, last-connected time, paired state, app version, and location. Filter devices, rename or delete them, register new devices, or view access keys as QR codes - without jumping between locations.
Smarter appointment management
- Invites can now be added directly to new or existing appointments.
- Appointment workflows are more connected, reducing duplicate admin work and simplifying coordination.
More efficient bulk workflows
- Roll out experience updates, fixes, and new configurations across multiple locations at once, making it easier to keep experiences consistent at scale.
- Bulk invite uploads now automatically remove empty rows on submission.
- Row numbering makes errors easier to identify and resolve quickly.
Stronger approval visibility
- Approvers can now add notes during approval and rejection workflows.
- Notes are automatically included in status notification emails for clearer communication and audit visibility.
Better communication controls
- Appointment updates now include a confirmation step before notification emails are sent, helping prevent accidental communications.
Improved Guestbook visibility
- Guestbook can now be sorted by appointment, making it easier to understand who’s onsite and why.
A more personalized admin experience
- Location tables now remember individual sorting preferences, creating a more consistent and efficient workspace experience.
Q1 2026
Throughout Q1, we focused on helping teams move faster with fewer manual steps—while improving compliance, visibility, and day-to-day usability across the platform.
Faster, more flexible workflows
- A new spreadsheet-style bulk invites editor makes high-volume invite management faster and easier.
- Bulk invites now support parking details and custom fields.
- Manual sign-ins are quicker with “Save and create another” functionality.
- Front desk teams can now scan QR codes directly from the manual sign-in panel (beta).
Better visibility and control
- Searchable location group assignments and redesigned visibility settings make managing access simpler.
- Guestbook now supports badge number searches.
- Users can sort and manage data more efficiently with improved filtering and search experiences.
Stronger compliance and approvals
- Compliance workflows now support multiple approvers with flexible assignment options by location or host group.
- New safeguards help protect critical ADMIN permission controls.
- Approval workflows are more reliable, with improved validation and clearer error handling across bulk actions.
Smarter data handling and reporting
- CSV exports now include appointment names.
- Persistent date formatting improves consistency across CSV uploads.
- Custom appointment fields can now automatically populate associated invites and registrations.
Improved printing and provisioning
- The new Sign In Solutions Print Server replaces GuestIO for more reliable badge printing.
- Badge provisioning now includes improved search and loading visibility for a smoother setup experience.
Q4 2025
Teams told us that managing access, invitations, and compliance still involved too many manual steps and follow-ups. This quarter, we focused on simplifying these workflows and improving visibility so admins can stay in control with less effort.
Hybrid Sign-In
Hybrid Sign-In combines the convenience of pre-arrival registration with the assurance of onsite verification, giving visitors a faster, smoother check-in experience. Visitors can complete part of the process before arrival and finish on-site by scanning the QR code or using the kiosk. Admins maintain full control over workflows, compliance , and visibility of the sign-in data, regardless of where it was collected. It's the perfect balance of flexibility, security, and efficiency. Read more
Location Visibility Panel
Location visibility can now be managed directly from the Locations page, giving admins clearer control over who can access each location by user or user group. Find out more
Clearer Guidance for Custom Integrations
Custom integrations now include clearer error messaging and inline guidance, helping teams configure integrations correctly by showing only supported authentication options. Find out more
Travel Cancellation Reason Now Captured
Travel records can now be cancelled from the travel sidebar with a reason captured, giving teams better insight into changes and improving travel record accuracy.
File Uploads in Registration
Visitors can now upload files during registration, allowing teams to collect required documents upfront and automatically attach them to Compliance tickets when enabled.
Default User Groups for SAML
A default user group can now be assigned for newly provisioned SAML users who don’t match an attribute mapping, ensuring more consistent access and fewer post-provisioning fixes. Learn more
New Eligibility Fields in Analytics
User analytics reports now include NDA Date, Investigation Status, and Investigation Open Date fields, giving teams clearer visibility into eligibility status.
Manage Users Through Custom Integrations
Custom API integrations now support automated user creation and management in Compliance, reducing manual admin work and keeping user data in sync.
Read the integration setup guide
Bulk Reminders for Digital Forms
Admins can now send reminder emails in bulk for incomplete Digital Forms, helping keep forms moving without manual follow-ups.
Expanded DISS Upload Support
DISS uploads now support CV Status and CV Status Date fields, making compliance status easier to track.
Q3 2025
We heard from admins that configuration could feel overwhelming and compliance processes too rigid. So we focused on making settings more intuitive and workflows more adaptable to the way your organization actually runs.
Collaborative Workflows
Work slows down when details are buried in emails or scattered across tools. Collaborative Workflows fix that—letting you send customizable forms to internal or external contacts, choose the information you need, request updates, and keep everything tied to the right record in the Compliance platform. Find out more.
Dynamic Approvers
Managing approvals for sensitive or high-risk visitors is complex, especially when processes differ by location, department, or risk level. This new feature integrates compliance and visitor management (VM) to streamline this process.
You can now dynamically automate this complexity, instantly assigning, alerting, and involving the right approvers based on location-specific rules and risk assessments. Read more.
Analytics Assistant
Not every decision needs a dashboard. Sometimes you just need the facts - fast. Analytics Assistant is your AI-powered conversational tool that turns plain-language questions into instant clarity, drawn straight from your live visitor management data. No exports, no number-crunching - just answers that anyone can use. Read more.
Redesigned Permissions, Emails & Preferences
We simplified the way you manage core admin settings. Permissions are easier to assign, email templates are straightforward to edit, and preferences are grouped more logically — so new admins get up to speed quickly and seasoned admins make fewer mistakes.
Custom Role Improvements
Custom roles now go deeper. Scope permissions by category - badges, assets, reportables, containers - so users only see what they actually need. No more one-size-fits-all visibility. Just tight, auditable access that matches the role, not the risk. See more.
Compliance Integration Upgrade
Approval processes aren’t one-size-fits-all. Our upgraded workflows adapt to your internal policies, making compliance easier to manage while keeping every decision accountable.
Q2 2025
Teams told us that repetitive tasks were eating into their day and the admin experience could feel cluttered. In Q2, we tackled both — cutting manual steps and refreshing the interface to make it faster and simpler to use.
Deliveries With Tracking Numbers
Instead of typing package details by hand, staff can now scan a tracking number and log deliveries instantly. This not only saves time but also creates a clear record so nothing goes missing. Read more.
Conditional Scheduled Notifications
Follow-up is no longer manual. Notifications can now be set to send automatically — before or after a visitor arrives — based on whether they’re registered or invited. That means the right person always gets the right message, at the right time. Read more.
LenelS2 Certification
Sign In Solutions is a LenelS2 OpenAccess Alliance Program (OAAP) certified product, officially validated for integration with the Lenel OnGuard® access control platform.
This certification reinforces our commitment to delivering secure, enterprise-grade visitor management by enabling customers to extend OnGuard’s access control policies to every visitor, contractor, and employee sign-in event. Organizations can now efficiently provision and manage access credentials for visitors, and maintain full audit trails—all from within the Sign In Solutions platform.
Redesigned Experience, Badge & Theme Pages
We cleaned up the admin interface to make configuration faster. Action buttons are consolidated into one menu, a new search bar speeds up navigation, and layouts are simplified — so setting up the sign-in experience feels effortless instead of overwhelming.
Q1 2025
Many customers told us they needed more visibility into who was on-site and better tools to prepare for guests. We started the year by strengthening those foundations with updates that make visitor management clearer, faster, and more reliable.
Guest Book Enhancements
Reception and security teams now get faster load times and real-time updates, making it easier to see who’s on-site at a glance and respond without delay. Learn more.
Expanded Appointments Feature
Hosts can track and prepare for scheduled visits with more flexibility, reducing bottlenecks at check-in and ensuring guests feel expected the moment they arrive. Learn more.
Real-Time Guest Book Notifications
A new green icon has been added to provide staff with instant visibility into activity. This icon alerts staff when new visitors sign in or invites are added, prompting them to refresh the display.
Knowledge Base Launch
Our centralized Knowledge Base gives admins a self-serve hub of guides and best practices. Instead of waiting on support, you can find answers and resolve issues on the spot.
