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"We are an investment bank with some of Denmark’s biggest funds and companies as clients. They expect the highest professionalism from us, not just in terms of counsel but in everything we do. Therefore, when we hold client meetings, everything has to be 100% in order. Sign In Solutions has helped us ensure this happens."
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Carnegie Bank has its offices in Christianshavn, in the center of Copenhagen, in beautiful, historical and exceptionally well maintained buildings.
But a lack of overview over meeting facilities and a complicated process when it came to meeting planning took away from the otherwise magnificent office experience.
And that’s what led Carnegie Bank to Sign In Solutions.
Their motivation to find a solution to their meeting-related challenges was further strengthened after an unsuccessful attempt at implementing a similar product.
To avoid another failed systems purchase for Carnegie Bank, Sign In Solutions’ meetings and appointments capability was installed for a trial period during which they could get a hands-on feel for the solution. And luckily their initial impression of the system held up.
After implementing Sign In Solutions’ meetings and appointments capability, all users have a full overview of all resources and all resources can be booked in one place — no need to plan and execute in different systems.
Employees can book meeting resources themselves, directly through their Microsoft Outlook calendars, instead of having to send emails back and forth.
This has removed a heavy workload from the reception, which used to be the point from where meetings and resources were booked.
When a meeting room is booked, Sign In Solutions’ meetings and appointments capability automatically notifies the kitchen of the desired catering.
Additionally, the reception can print an overview of all rooms and planned meetings, while the accounts department can do the same when they need to send invoices to individual departments for the catering of their meetings.
All of this ensures that meetings with clients exude professionalism and quality. Christina Müller, an expert user of the bank’s Sign In Solutions’ meetings and appointments capability, ensures this happens:
”We use the solution to obtain an overview of all our meeting rooms, to plan the many daily meetings, to reserve meeting rooms with the desired technical equipment, to arrange the placing of tables and chairs and to organize catering, whether it be just tea, coffee and water or a lunch arrangement.”
“It was clear to all, that it was a far better solution for Carnegie Bank than the systems we had previously tested. We could use the solution nearly as it was. We had the system up and running without any problems. It is easy to use and comes with a short and concise user guide. All users (around 100) are extremely happy with it. The same applies to the support we get from Sign In Solutions. We don’t need it often, but when we do call on them, we receive help straight away.”
— Jaqueline - IT Administrator at Carnegie Bank
"We are an investment bank with some of Denmark’s biggest funds and companies as clients. When we hold client meetings, everything has to be 100% in order. Sign In Solutions has helped us ensure this happens."
"We had the system up and running without any problems. It is easy to use and comes with a short and concise user guide. All users are extremely happy with it."