Customer Success Plans

Implementation that delivers

We understand the challenges faced by businesses when implementing new technology, and we're here to help.

Faster time to value

Accelerate your onboarding with expert-led implementation that gets your team up and running quickly — no guesswork, no delays.

Tailored implementation

We adapt the platform to your unique business processes, tech stack, and goals — ensuring a setup that actually fits your enterprise needs.

Expert guidance and insights

Work directly with specialists who bring deep product knowledge and industry best practices to help you maximize ROI.

Our service plan options

All options include live chat and email support, unlimited access to our learning platform, Campus, and deployment support. Comprehensive packages include all this and more.

Standard

Support via live chat and email

Campus training

Deployment support

Implementation support

SSO integration

Essential

Support via live chat and email

Campus training

Deployment support

Implementation support

Native integration support (SSO, SMTP, SCIM)

Custom integration support

Premier

Preferred

Support via live chat, email and phone

Campus training

Deployment support

Implementation support

Native integration support (SSO, SMTP, SCIM)

Custom integration support

Hands-on administrative assistance

Dedicated Account team

Product roadmap visibility

Early access to releases

The world leader in visitor management software

Speak to us about how Sign In Solutions can help streamline your workplace