Managing the physical identity, access, and communication for your business is an increasingly complex challenge. Our technical support, professional services, and customer success teams are here to ensure you're set up for success.
We understand the challenges faced by businesses when implementing new technology, and we're here to help.
Faster time to value
Accelerate your onboarding with expert-led implementation that gets your team up and running quickly — no guesswork, no delays.
Tailored implementation
We adapt the platform to your unique business processes, tech stack, and goals — ensuring a setup that actually fits your enterprise needs.
Expert guidance and insights
Work directly with specialists who bring deep product knowledge and industry best practices to help you maximize ROI.
Our service plan options
All options include live chat and email support, unlimited access to our learning platform, Campus, and deployment support. Comprehensive packages include all this and more.
Standard
Support via live chat and email
Campus training
Deployment support
Implementation support
SSO integration
Essential
Support via live chat and email
Campus training
Deployment support
Implementation support
Native integration support (SSO, SMTP, SCIM)
Custom integration support
Premier
Preferred
Support via live chat, email and phone
Campus training
Deployment support
Implementation support
Native integration support (SSO, SMTP, SCIM)
Custom integration support
Hands-on administrative assistance
Dedicated Account team
Product roadmap visibility
Early access to releases
The world leader in visitor management software
Speak to us about how Sign In Solutions can help streamline your workplace
