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“If you’re not invited, or the gatehouse wasn’t told you were coming, you’re not getting in the stadium. Sign In Solutions has streamlined the entire process.”
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The need for enhanced security was the driving force behind Scottish Rugby Union's decision to deploy Sign In Solutions on-site and at their head office. Following the independent inquiry into the Manchester Arena attack, security concerns became a top priority.
"Scottish Gas Murrayfield was always a fairly secure site, and to a certain extent, because we are a rugby venue, it would be a little more relaxed than perhaps a football venue or concert venue," said Alan, Scottish Rugby Union’s IT Manager. "After the study, all big events in the United Kingdom have been much more security conscious."
The organization wanted to implement solutions that addressed security concerns before they became mandatory requirements across major stadiums in the United Kingdom.
With the new system, visitors scheduled to come on site the following day are uploaded into the Sign In Solutions platform daily at 4 p.m. Contractors receive a registration link with a health screening questionnaire, and upon completion, they receive a QR code for touchless entry at the gatehouse.
"We went from managing maybe 15 to 20 people a day to about 400 a day," explained Alan. "We ran the full gamut of contractors. If we needed them, we probably had them on site."
This digital approach replaced the previous manual process where staff would simply notify the gatehouse that a contractor was coming, without tracking exactly who entered and left the stadium.
Sign In Solutions has provided the security team with greater control and insight into who is accessing the stadium. Even contractors with long-term relationships must now register through the visitor management platform and scan in with their QR code.
"If you're not invited, or the gatehouse wasn't told you were coming, you're not getting in the stadium. It has streamlined the entire process," said Alan.
Some contractors have been refused entry for not following the new protocol, reinforcing the importance of compliance. Alan expects the remaining 20% of contractors to comply with the system quickly.
"If you're not invited, or the gatehouse wasn't told you were coming, you're not getting in the stadium. It has streamlined the entire process."
“Since the Manchester Arena attack, all major events in the United Kingdom have become much more security conscious.”