MicroHealth had outgrown their patchwork of DIY solutions and needed a more robust system after experiencing data issues during a migration.
"During a recent 'DIY' data migration, some of our backend data was corrupted. Though nothing was compromised, it did highlight the need for a robust, reliable commercial solution of some kind. The incident is what ultimately pushed us to find Sign In Solutions," explained Daniel, Facility Security Officer at MicroHealth.
MicroHealth needed a solution that would allow them to cut through the noise and provide their employees, contractors, and customers with the right information while maintaining the utmost security and compliance.
The foundation for employee interaction
Implementing Sign In Solutions provided MicroHealth with a reliable commercial solution for data storage and time-saving processes throughout the organization. The platform's intuitive interface was a key factor in their decision.
"The factors that really sealed the deal were the simple, intuitive interface. It's not outdated or clunky, as so many are. The other big reason is Sign In Solutions' ability to keep up with changes in the industry faster than any other comparable software provider," said Daniel.
The all-in-one customizable security interface ensured that only authorized personnel could access sensitive information, enhancing both security and compliance across the organization.
Enhancing workflow efficiency
Sign In Solutions has become central to MicroHealth's daily operations, providing significant efficiency improvements.
"Being able to do this with a few clicks really helps. It saves a lot of time on both my side and the employees' side. Sign In Solutions is becoming the foundation of how our employees interact," noted Daniel.
The solution has helped MicroHealth save time and increase transparency for all stakeholders, both internal and external. The MicroHealth team "appreciated the accessibility of help and immediate feedback when it was needed. It's been a great experience, and we're happy with the product overall."
Building organizational resilience
The comprehensive nature of the platform has provided MicroHealth with confidence in their compliance processes and business continuity.
The solution delivers comprehensive benefits through:
- Improved pre-registration processes
- Utilizing internal and third-party watchlists
- Verifying identities
- Ensuring audit readiness
- Minimized risk with maximized efficiency
- Meeting complex operational requirements
- Advanced automation
- Customization and improved access control
- Enhanced experiences
- Seamless check in for employees, visitors, and contractors
- Robust meeting room planning
- Remote desk booking
- Mobile employee check in
"Sign In Solutions is so comprehensive and intuitive, I know that if I was unexpectedly unable to fulfill my role, someone else could come in immediately and pick up the job," said Daniel.