NetApp's outdated security software was difficult to learn and non-employee-facing, forcing their security manager to handle tasks manually
Excessive back-and-forth communication and constant employee/vendor inquiries led to "death by meeting" that drained team productivity
Security information was fragmented and inaccessible, requiring employees to wait for email responses from the security manager for basic forms and contract changes
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“I can’t remember the last time I even looked at any other security management software because I’m just so happy with our implementation of Sign In Solutions.”
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David is the Industrial Security Manager for NetApp, which means it’s his responsibility to manage the entire personnel security team. This includes processing visit requests, managing foreign travel, implementing security protocols, and even vendor management. One of his primary goals is to keep his employees engaged, compliant, and on the go.
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“I wanted to break some of those barriers down and give everybody a better, more secure, more happy, more comfortable fuzzy feeling with security. And that’s exactly what Sign In Solutions has given us.”
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David likes Sign In Solutions because it’s intuitive, comprehensive, and easy to manage security. Before Sign In Solutions, both his inbox and calendar were constantly full. But he knew there had to be a better way to give employees and vendors the access they needed (without compromising security), precisely what Sign In Solutions did.
Through its contract management, travel reporting, and visitor access request capabilities, Sign In Solutions enabled David to create custom roles, access points, and workflows for everyone on his team. This cut down on the back and forth, kept his inbox manageable, and let the employees interface more with the software - instead of David.
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“Now my team has all that information right at their fingertips… they're not waiting for an email back from me because they needed to see a form or change a contract. Now, they can do it directly themselves. Everything they need is right there.”
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Sign In Solutions helped David bring everything together and put all of NetApp’s security protocols in one place. When David and his team login, it’s all there… for everyone. This is like a dream come true for an Industrial Security Manager.
He can see exactly when someone submits a form, request, or contract. He can see where they’re at in the process. And best of all, he can sleep better at night knowing his employees are equipped, engaged, and energized.
Because now they have everything they need to do their jobs efficiently. And that “death by meeting” thing… it’s gone.
“I've actually been able to take that weekly meeting and it's now once a month. And it's super short. We just hop on a call, check in, cover any housekeeping items, and that’s it. Because of Sign In Solutions, our one-hour meetings now only take 15 minutes.” — David, Security Manager
“Because of Sign In Solutions, our one-hour meetings now only take 15 minutes.”
“I've actually been able to take that weekly meeting and it's now once a month. And it's super short. We just hop on a call, check in, cover any housekeeping items, and that’s it."